| Capability | What it does | From a BAW process | Needs |
|---|
| Generative AI activities in Workflow (CP4BA 24.0.1+, BAW 25.x) | text generation, summarisation, extraction and classification steps in service flows, backed by watsonx.ai foundation models | a generative AI task in a service flow, prompt with process data, output mapped to variables | watsonx.ai (IBM Cloud, or on Cloud Pak for Data from 25.0), API key, egress policy |
| Workflow Assistant in Workplace (25.0.x) | conversational help for end users: find and filter tasks, summarise a task, generate e-mails / comments | no change to the process; benefits from good task subjects and business data | watsonx.ai provider configured |
| Automation Document Processing (ADP) | classification and data extraction from documents with deep learning models trained in Document Processing Designer, with verification UIs | document processing activities in a case / workflow solution; extracted fields become process data | the document_processing pattern (capacity: GPU optional) |
| Automation Decision Services (ADS) with predictive models | rules combined with machine learning predictions (models from Watson Machine Learning or an Open Prediction Service) | call the decision service from a service flow (discovered in Studio) | decisions pattern, a ML provider |
| Business Automation Insights (BAI) | event streaming and dashboards over process data; the data source for ML on process behaviour | automatic once enabled; feeds Process Mining and custom models | bai component, Kafka / OpenSearch |
| IBM Process Mining | discovers the real process from event logs, finds bottlenecks and deviations, simulates changes, exports BPMN | BAW instance / task data exported to Process Mining; BPMN skeletons imported into Workflow Center | separate deployment (included in the CP4BA entitlement) |
| IBM RPA | bots with OCR / document and text AI for legacy UIs | bots invoked from service flows | RPA server |
| watsonx Orchestrate | an AI assistant / agent platform that discovers BAW processes and services as skills | exposed processes become skills; newer releases add Model Context Protocol tooling for agents | watsonx Orchestrate (separate product) |