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<title>IBM BAW Tips Q&amp;A - Recent questions tagged integration</title>
<link>https://bpm.tips/tag/integration</link>
<description>Powered by Question2Answer</description>
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<title>How do I connect a chatbot (watsonx Assistant) to BAW so users can start processes and complete tasks by chat?</title>
<link>https://bpm.tips/3563/how-do-i-connect-a-chatbot-watsonx-assistant-to-baw-so-users-can-start-processes-and-complete-tasks-by-chat</link>
<description>We want a chat channel: employees ask the bot for a leave request and the bot starts the BAW process, later they approve tasks in the chat. What is the architecture and which REST calls does the bot make?</description>
<guid isPermaLink="true">https://bpm.tips/3563/how-do-i-connect-a-chatbot-watsonx-assistant-to-baw-so-users-can-start-processes-and-complete-tasks-by-chat</guid>
<pubDate>Sun, 06 Sep 2026 14:01:16 +0000</pubDate>
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<title>How does message correlation work for intermediate message events and UCAs in BAW (matching the right instance)?</title>
<link>https://bpm.tips/3529/how-does-message-correlation-work-for-intermediate-message-events-and-ucas-in-baw-matching-the-right-instance</link>
<description>An external system sends &amp;quot;order shipped&amp;quot; messages and the right running instance must continue. We have UCAs and intermediate message events but instances do not resume, or all of them resume. How is correlation defined and debugged?</description>
<guid isPermaLink="true">https://bpm.tips/3529/how-does-message-correlation-work-for-intermediate-message-events-and-ucas-in-baw-matching-the-right-instance</guid>
<pubDate>Sun, 06 Sep 2026 13:55:24 +0000</pubDate>
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<title>How do I use Java libraries (JAR files) from BAW server scripts: server files, class loading, and what to avoid?</title>
<link>https://bpm.tips/3527/how-do-i-use-java-libraries-jar-files-from-baw-server-scripts-server-files-class-loading-and-what-to-avoid</link>
<description>We need a Java library (PDF generation, a client SDK) from a server script. Where do the JAR files go so that Packages.* finds them, how are they versioned with the process app, and what breaks on CP4BA?</description>
<guid isPermaLink="true">https://bpm.tips/3527/how-do-i-use-java-libraries-jar-files-from-baw-server-scripts-server-files-class-loading-and-what-to-avoid</guid>
<pubDate>Sun, 06 Sep 2026 13:55:04 +0000</pubDate>
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<title>How do I implement retries, error boundaries and compensation for failing integrations in a BAW process?</title>
<link>https://bpm.tips/3523/how-do-i-implement-retries-error-boundaries-and-compensation-for-failing-integrations-in-a-baw-process</link>
<description>Our BPD calls several REST and SAP services. When one is down the instance fails and an administrator has to retry manually. What is the recommended way to model retries, fallbacks and compensation so that instances heal themselves?</description>
<guid isPermaLink="true">https://bpm.tips/3523/how-do-i-implement-retries-error-boundaries-and-compensation-for-failing-integrations-in-a-baw-process</guid>
<pubDate>Sun, 06 Sep 2026 13:54:22 +0000</pubDate>
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<title>What is an externally implemented activity (external implementation) in BAW and how does an external system complete it?</title>
<link>https://bpm.tips/3503/what-is-an-externally-implemented-activity-external-implementation-in-baw-and-how-does-an-external-system-complete-it</link>
<description>We want some tasks of a BPD to be worked in another application (a custom portal or a mobile app) instead of a coach. BAW has &amp;quot;External implementation&amp;quot; as an activity type. How does it work end to end and what does the external side have to call?</description>
<guid isPermaLink="true">https://bpm.tips/3503/what-is-an-externally-implemented-activity-external-implementation-in-baw-and-how-does-an-external-system-complete-it</guid>
<pubDate>Sun, 06 Sep 2026 13:50:55 +0000</pubDate>
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<title>How do case solutions and BAW processes work together (case activity starting a process, sharing case properties)?</title>
<link>https://bpm.tips/3499/how-do-case-solutions-and-baw-processes-work-together-case-activity-starting-a-process-sharing-case-properties</link>
<description>BAW combines case management (from IBM Case Manager) and process. When should something be a case activity versus a process, and how does a case start a BPD and pass its properties back and forth?</description>
<guid isPermaLink="true">https://bpm.tips/3499/how-do-case-solutions-and-baw-processes-work-together-case-activity-starting-a-process-sharing-case-properties</guid>
<pubDate>Sun, 06 Sep 2026 13:50:14 +0000</pubDate>
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<title>How do I use ODM decision services from BAW - decision service artifact vs REST call to Decision Server?</title>
<link>https://bpm.tips/3483/how-do-i-use-odm-decision-services-from-baw-decision-service-artifact-vs-rest-call-to-decision-server</link>
<description>We have Operational Decision Manager next to BAW. Process Designer has a &amp;quot;decision&amp;quot; artifact and ODM has REST endpoints - which should we use to run a ruleset from a BPD, and how do the business objects map?</description>
<guid isPermaLink="true">https://bpm.tips/3483/how-do-i-use-odm-decision-services-from-baw-decision-service-artifact-vs-rest-call-to-decision-server</guid>
<pubDate>Sun, 06 Sep 2026 13:47:34 +0000</pubDate>
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<title>How do I call a BAW process or service from Application Designer / a Business Automation Application on CP4BA?</title>
<link>https://bpm.tips/3481/how-do-i-call-a-baw-process-or-service-from-application-designer-a-business-automation-application-on-cp4ba</link>
<description>Our UI team builds screens with Application Designer (Business Automation Applications) and wants to start BAW processes and complete tasks from them instead of using coaches. How is that wired?</description>
<guid isPermaLink="true">https://bpm.tips/3481/how-do-i-call-a-baw-process-or-service-from-application-designer-a-business-automation-application-on-cp4ba</guid>
<pubDate>Sun, 06 Sep 2026 13:47:14 +0000</pubDate>
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<title>How do I use the Case REST API of BAW to create cases, add documents and complete activities from external systems?</title>
<link>https://bpm.tips/3437/how-do-i-use-the-case-rest-api-of-baw-to-create-cases-add-documents-and-complete-activities-from-external-systems</link>
<description>External systems (CRM, a customer portal) need to create cases in our BAW case solution, attach documents and read the case status. Which API is that, how is it authenticated, and what do the calls look like?</description>
<guid isPermaLink="true">https://bpm.tips/3437/how-do-i-use-the-case-rest-api-of-baw-to-create-cases-add-documents-and-complete-activities-from-external-systems</guid>
<pubDate>Sun, 06 Sep 2026 13:39:02 +0000</pubDate>
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<title>How do I start a BAW process from a Kafka topic or publish process events to Kafka?</title>
<link>https://bpm.tips/3435/how-do-i-start-a-baw-process-from-a-kafka-topic-or-publish-process-events-to-kafka</link>
<description>Our enterprise integration moved from MQ to Kafka. Can BAW consume Kafka messages to start processes or trigger UCAs, and can it publish events to Kafka without custom code?</description>
<guid isPermaLink="true">https://bpm.tips/3435/how-do-i-start-a-baw-process-from-a-kafka-topic-or-publish-process-events-to-kafka</guid>
<pubDate>Sun, 06 Sep 2026 13:38:43 +0000</pubDate>
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<title>Can I still use Java integrations and managed jars in BAW on CP4BA (Liberty)?</title>
<link>https://bpm.tips/3405/can-i-still-use-java-integrations-and-managed-jars-in-baw-on-cp4ba-liberty</link>
<description>Our toolkits contain Java integrations (PDF generation, SFTP, custom crypto) as managed server files. Do they still work on the container runtime, and what has to change?</description>
<guid isPermaLink="true">https://bpm.tips/3405/can-i-still-use-java-integrations-and-managed-jars-in-baw-on-cp4ba-liberty</guid>
<pubDate>Sun, 06 Sep 2026 13:32:39 +0000</pubDate>
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